Frequently Asked Questions

Who can I contact for help?

Please direct all inquiries to support@fsuite.co and the appropriate team member will respond shortly.

How do I refer new members?

You can refer qualified new members here: https://www.fsuite.co/member-nominations

What is the criteria for membership in F Suite?

F Suite members must meet all of the following criteria:

  • Must be the most senior finance executive (with the title of CFO, VP Finance or Head of Finance) at a high-growth technology company or a venture capital fund.

  • Must have received a referral from an existing member or partner (or, in certain circumstances, applied for membership without a referral and been accepted by the F Suite membership committee).

  • Must not be at a company whose primary business is providing products or services to Finance teams.

Can my other finance team members join F Suite?

We unfortunately do not have a separate community for all other senior finance team members yet.

How do I sign-up for the F Suite Member Portal?

Existing Members should log in at https://braintrust.fsuite.co/auth/login.

F Suite Members should have received an individual email with an activation link to sign-up to the F Suite Member Portal. If you do not have (or cannot find) this email, please first try to reset your password or email support@fsuite.co and we will send you another link.

How do I change my F Suite email address?

You can update your email address on our member portal here:

https:/braintrust.fsuite.co/profile/settings

I changed jobs, how can I update my information with F Suite?

You can update your employment information on our member portal here:https://braintrust.fsuite.co/profile

I changed jobs and will no longer be CFO, can I stay involved?

Members who are actively in transition looking for another Finance Executive role are welcome to continue their membership during their search.

Members who accept a finance role that is not the CFO, VP Finance or Head of Finance will be asked to withdraw from membership.

Where can I see what events are coming up?

An updated event calendar is available on our public website at https://fsuiteupcomingevents.splashthat.com/. Please make sure your profile on the member portal is up-to-date as this information is used to determine relevant invitations to these special events.

How do I RSVP to an event?  

All of our events are private / invitation only.  Invitations generally go out 4-6 weeks in advance of an event by an individual email. If you would like to attend an event that is not in your home market, please contact support@fsuite.co for an invitation.

Why am I not receiving event invitations, the jobs newsletter, or other F Suite communications?

Please make sure to check your spam folder and safe list emails coming from “@fsuite.co” and "@splash.events". You can see instructions on how to safe list emails based on your email client here.

I'm interested in speaking or presenting at an F Suite event.  How do I submit a proposal?

You can email stephanie@fsuite.co. Deference is given to those who have actively shared their insights on the listserv and at other events.

How can I submit an idea for a member survey (either an entire survey or a single question)?

Collecting, analyzing and providing targeted and actionable data back to our members is core to F Suite’s mission. Please submit your survey ideas to support@fsuite.co and we will endeavor to include these in an upcoming survey.

How do I post to the listserv?

Log into your account at the link below, and click the “Add Post” button at the upper right. https://braintrust.fsuite.co/auth/login

I would like to request referrals for vendors via the listserv. Can I do that?

Yes! Please log in here to submit your request. Click on the “Add Post” button on the upper right-hand side of the screen to begin. Don’t forget to check the “I’m seeking advisor/vendor recommendations” button to categorize your request appropriately.

Where can I search the listserv history for prior threads and referrals?

Use the search bar at the top of your feed: https://braintrust.fsuite.co/

I would like to send an anonymous question to the listserv. Is this possible?

F Suite does not send anonymous questions to the listserv, but we would encourage you to ask a fellow member to send it on your behalf and share the results with you.

I would like to share information about an event on the listserv. Can I do that?

Due to the enormous volume of these, please avoid sending out event advertisements or announcements on the listserv to save everyone’s inbox and maintain the high-quality traffic on the listserv. We are happy to share relevant events on the F Suite social media channels - please email such requests to support@fsuite.co

I would like to send a petition, amicus brief, policy letter or other initiative requesting member signatures out on the listserv. Is this possible?

Again, to spare everyone’s email inbox, please avoid sending out these types of campaigns on the listserv. We are happy to share relevant programs on the F Suite social media channels - please email such requests to support@fsuite.co

I would like to run a survey by sending an email to the listserv. Can I do this?

Again, to spare everyone’s email inbox, please avoid sending out formal survey requests via the listserv. Please submit your survey ideas to support@fsuite.co and we will endeavor to include these in an upcoming survey.

I missed last year's compensation survey. Can I still get the results?

The compensation survey is on a "Give to Get" model and therefore is limited to only participating members. New members will get the opportunity to participate and receive the results upon joining. Otherwise, we expect to update the compensation survey in February each year so stay tuned for the next call for participants.

Where can I see videos/materials from F Suite Conferences?

We have a library of videos and materials from past conferences available in our content library here: https://braintrust.fsuite.co/content/events (Limited to Charter Members)

Where can I see an archive of Forms and Documents that have been shared on the Google Group?

On our content library here: https://braintrust.fsuite.co/content/shared-documents (Limited to Charter Members)

How can I see who else is in the group?

You can search our Member Directory by a variety of variables including company type, school, areas of expertise, city or any other keyword here: https://braintrust.fsuite.co/members(Limited to Charter Members)

Can I direct message other members using the Member Portal?

Yes! Using the Member Directory, you can search for and direct message any other members. (Limited to Charter Members)

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***Non-Solicitation Policy: F Suite Members shall not (and will not assist any other party to) solicit F Suite members or participants in F Suite programs for the sale of any products, services or events. F Suite Members shall not use any communication channels provided by F Suite for any communication that may be construed as an advertisement or solicitation.  Potential violations of this policy may result in termination of membership and/or removal from F Suite communication channels without notice.***